Terms and Conditions 
of Royals Mobile Application

§ 1
[Glossary of terms used in these Terms and Conditions]


  1. Application - software along with any files and documents available in electronic version installed in the memory of the Mobile Device, constituting a Service, under which data is sent to the Operator, for the purpose of using the Application by the User; software along with files is a work as defined under the provisions of the Copyright and Related Rights Act of February 4, 1994. The application is available for free, it can be used free of charge and it includes optional paid options;
  2. Civil Code – Act of 23rd April 1964 Civil Code (i.e. Journal of Laws of 2016, item 380 as amended).

  3. Operator - a commercial law company operating under the name ROYALS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ [A POLISH LIMITED LIABILITY COMPANY] [address:] ul. św. Marcina 11/8, 60-608 Poznań. The operator is a service provider as defined in Art. 2 Sec. 6 of the Act on Providing Services by Electronic Means.
  4. Paid Options - optional, additional, dedicated functions available in the application, which are not necessary to run the game. The use of paid options is voluntary and it takes place through their purchase with a User's credit card attached to the App Store of a particular User. A detailed description of individual Paid Options and their prices will be available at www.royals.com and in the User application.
  5. Regulation of telecommunications – Act of 16th July 2004. Regulations of telecommunications (i.e. Journal of Laws of 2014, item 234).
  6. Terms and Conditions – this document entitled “Terms and Conditions of Royals mobile application”.
  7. Service – a service provided by the Operator under these Terms and Conditions which is an electronically supplied service as defined in the Act on Providing Services by Electronic Means, involving creating an account with the use of the Application after completing three steps by the User - (1) Linking the profile with Facebook, ( 2) selecting photos for the application, minimum one (3) selecting the brands which the user will use after confirming the willingness to create an Account by clicking the confirmation link in the message sent to the e-mail address - at this point an agreement is concluded for the use of the Application between ROYALS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ [Royals Ltd.] and User.
  8. Service User – also referred to as User - an adult natural person, having full legal capacity, using the Mobile Application installed on the Mobile Device.
  9. Personal Data Protection Act – Personal Data Protection Act of 29th August 1997 (i.e. Journal of Laws of 2016, item 922 as amended).
  10. Copyright and Related Rights Act – Copyright and Related Rights Act of 4th February 1994 (i.e. Journal of Laws of 2017, item 880).
  11. 8. Act on Providing Services by Electronic Means – Act on Providing Services by Electronic Means of 18th July 2002 (Journal of Laws of 2016, item 1030 as amended).
  12. Mobile device - a telecommunications device enabling wireless communication with the telecommunications network, including data exchange (access to the Internet) in the area, equipped with a SIM card and access number, and access to Bluetooth technology (e.g. mobile phone, tablet), with installed iOS operational system.

§ 2
[GENERAL PROVISIONS]


  1. The Terms and Conditions define the rules for the User's use of the Application and thus constitute the terms and conditions of the service provided electronically, as referred to in Art. 8 of the Act on the Provision of Electronic Services.
  2. The application allows Users who have been invited by the Operator on terms defined by him for an interactive social game dedicated to mobile devices. The goal of the game is to achieve the highest level of popularity among users of the application being assessed by users of the opposite sex based on their attractiveness (profile in the application).
  3. The obtained popularity levels are achieved on the basis of the number of points earned. In order to obtain them, the User has the possibility to open the so-called “packs” in which Users of the opposite sex are randomly included (the higher the level of the player, the higher the probability of selecting Users from higher levels) and to type the most attractive Users, thus giving them a point and signal that they are attractive. The user receiving this point, gets a notification of interest and decides if he or she wants to start a conversation. If so - also the User that had opened the package receives points. Users who achieve the Royal status are included in the popularity rankings published in the application (all-time and monthly) and they enjoy great interest among all other Users.
  4. The user can use the application free of charge. In the event of losing all chances, at any stage of the game, to continue using the application free of charge, the user should restart the game. The user can start the game free of charge any number of times.
  5. The user can resign from the game at any time without incurring any costs.
  6. There are additional Optional Paid Options available in the application that can be run by the User only when using it. Detailed rules of the game and available Paid Options are described and presented directly in the application. The licensee will be informed, while playing, about the possibility of ordering a Paid Option. The Paid Option Order is voluntary.
  7. By using the function keys, the user decides to use or withdraw from using a given Paid Option.
  8. The service referred to in the Terms and Conditions does not constitute a telecommunications service within the meaning of Art. 2 point 48 of the Telecommunications Law, despite providing it with the use of a mobile device capable of receiving and processing telecommunications signal.
  9. The Operator provides software in the form of a Mobile Application and provides the opportunity to use the Application in accordance with its functionalities.
  10. The use of the Application is possible after expressly accepting these Terms and Conditions, the element of which is the License Agreement and the Privacy Policy. Each time the application is launched, the Licensee (also known as the user) confirms that he or she has read the terms of use of the Application and agrees to the proposed conditions for using the application with the appropriate button on their mobile device's keyboard (e.g. "ACCEPT", "OK"). Pressing the key constitutes the accession to the License Agreement. Logging into the Application using data from the Facebook social network is deemed as acceptance of these Terms and Conditions. Lack of acceptance of the Terms and Conditions results in the application being disabled on the mobile device.
  11. Installation and use of the Mobile Application is free of charge, with the reservation that the data transmission costs required to download, install, run and use the Application are covered by its users on the basis of agreements concluded with the Telecommunications Operators or other Internet providers. The Operator is not responsible for the amount of fees charged for the use of data transmission necessary to use the Application. The Operator recommends users of the Application to use an application or a function of the operating system that measures the transmitted data.
  12. The use of the Mobile Application involves the exchange of data between the Mobile Device on which the Mobile Application is installed and running, and the Operator's Server and Application.
  13. The User acknowledges that the proper operation of the Mobile Application and the provision of the Service requires permanent access of the Mobile Device to the telecommunications network and the GPS signal. Breaks in access to the telecommunications network or GPS signal affect the validity of the position of the Mobile Device transferred to the Operator's servers and the data presented in the Application. The user should ensure permanent access of the mobile device to the power supply.
  14. In order to use the Mobile Application, the User's Mobile Device has to be located in such a place to ensure availability of the GPS signal and the cellular wireless network.
  15. By installing the Mobile Application, the User accepts the contents of the license agreement included in Schedule 1 to the Terms and Conditions.

§ 3
[Description of the Service]


  1. The application allows you to create a User account, after completing the following steps:
    1. creating a profile and connecting it with the Facebook service,
    2. uploading at least one photo into the application,
    3. selecting at least one favourite brand.
  2. The user is required to upload a real photo depicting his or her image.
  3. The User may synchronize the Application with an Instagram account.
  4. The link to open the User's account will be provided in the message sent to the e-mail address given by the User.
  5. The agreement for the use of the Application between ROYALS and the User is concluded when the User clicks on the confirmation link and submits the Statement of consent on the processing of personal data for the needs of performing the agreement for the use of the Application or for marketing purposes.
  6. The application and its updates can be downloaded using the online App Store.
  7. Downloading the Application and updating it from the above-mentioned store, as well as using the services offered through it is free of charge.
  8. The data transmission costs required to download, install, run and use the Application are covered by its users on the basis of agreements concluded with the Telecommunications Operators or other Internet providers. The Operator is not responsible for the amount of fees charged for the use of data transmission necessary to use the Application. The Operator recommends users of the Application to use an application or a function of the operating system that measures the transmitted data.
  9. The application and all graphic elements, contents, logos and trademarks contained therein are subject to exclusive rights of the Operator or its business partners.

§ 4
[Conditions for using the Application]


  1. Using the Application (providing the Service) requires downloading the Application by the User to the memory of their mobile device and installing the Application on this Mobile Device.
  2. The condition for using all the functions of the Application is its integration with the account on the Facebook social networking site by the User and activating the invitation to the game received through the Operator.
  3. The Operator decides about inviting the User to the game by sending them a code with an invitation to the User's account.
  4. Installation of the Application and use of the Service is possible only on a Mobile Device that meets the requirements described in the Terms and Conditions and having access to the telecommunications network and enabled data transfer.
  5. Using the Application (providing the Service) requires the User to provide login details used on the Facebook profile every time, as well as confirming that he/she has read the Terms and Conditions and accepts its terms (logging in).
  6. The application is available to all users of mobile devices that meet the following technical requirements, who will download it from the appropriate store and properly launch it on the mobile device.
  7. The device on which the application is to be launched must meet the following technical requirements for the operating system: - for the version of the application downloaded from the App Store - iOS version minimum 10. An active internet connection is required to run and properly use the Application.
  8. The application uses Bluetooth technology and a cellular network. Turning the Application or the Mobile Device off, no Bluetooth signal and no cellular network will prevent the User from using the Application.
  9. Users may at any time stop using the Application, in particular if they do not accept the amendments introduced into these Terms and Conditions, the Privacy Policy or any modification of the Application. The cessation of using the Application requires its removal from the mobile device.

§ 5
[Conclusion of the Agreement]


  1. The agreement for the provision of electronic services is concluded at the time of installation of the Application on the Mobile Device and the first activation of the link referred to in § 4 section 1 of the Terms and Conditions.
  2. The agreement for the use is concluded for an indefinite period.

§ 6
[Payment methods for paid functionalities of the application]


  1. Some of the functionalities of the Account in the Application are payable, which the User is informed about before using them.
  2. The price shown on the Application website is given in Polish zlotys and includes the total cost of the Services, including taxes.
  3. The Operator provides the User with the possibility to make payments using the Apple App Store.

§ 7
[Rights and Responsibilities of the Operator]


  1. The Operator undertakes to provide the Application in accordance with the provisions stipulated in these Terms and Conditions.
  2. The Application Operator reserves the right to refuse the User's application to set up the User's account without the need to justify it.
  3. In order to ensure the safety of using the Application, the Operator has taken technical and organizational measures, appropriate due to the level of security risk associated with the use of the Application.
  4. The Operator reserves the right to temporarily suspend access or limit access to the Application for a short period of time, due to the need to remove the threat to the integrity of the system or of the Application, maintenance, review, modification or extension of the Application.
  5. The Operator will make all efforts to inform the User about the beginning or the planned termination of the period of introducing a modification, repair or maintenance. The Operator will also make every effort to ensure that any interruptions in access to the Application last as short as possible and are as rarest as possible.
  6. The Operator reserves the right to suspend, at any time and for any reason, the operation of the Application, as well as the right to change, withdraw or add new services provided through it.
  7. The Application can be used for an indefinite period. The User may at any time and without giving a reason stop using the Application by independent uninstalling or removing it from their device in accordance with the user's manual of the device.
  8. Uninstalling or removing the Application from your device does not delete the Account - in order to delete it, the User can at any time delete the account by going to the settings in the application and going through the process of account removal there.
  9. ROYALS reserves the right to suspend the User Account if the User continues to use the Application unlawfully despite the call from ROYALS, giving the reason and indication of the deadline calling for ceasing to breach these Terms and Conditions.
  10. The User Account may be suspended for a definite period indicated by ROYALS or for an indefinite period of time. During the suspension of the Account, the use of the Application is not allowed. During the suspension of the Account, the User is obliged to take actions aimed at removing the reasons for its suspension, and after removing them, he or she is obliged to inform ROYALS immediately. ROYALS will allow you to use the Account again immediately after termination of the suspension, no later than within 5 Business Days.
  11. The Operator is not responsible for the content left by other Users in the Application.
  12. The Operator reserves the right to cease displaying the account when it is inactive for more than one month.

§ 8
[Rights and Responsibilities of the User]


  1. The User bears full responsibility for the compliance of the data he or she provides with the law.
  2. In connection with the use of the Application, the User is required to comply with the law, the Terms and Conditions and good manners.
  3. In connection with the use of the Application, the User is obliged to use the Application in a way that does not infringe the rights of the Operator and of other third parties.
  4. The User is obliged, within the scope of the use of the Application, to refrain from making any unlawful activities as part of using the Service, which include in particular the following:
    • interfering with the Application software,
    • using the Application directly or indirectly for purposes contrary to the law, the Terms and Conditions or good practices,
    • using the Application in a way that infringes the rights of the Operator or third parties,
    • using the Application with software other than the software provided by the Operator,
    • providing illegal data to the Operator's system as well as data causing, for example, system disturbance or violating the law, Terms and Conditions or good morals,
    • copying, distributing, multiplying, sharing and using the Application, also by including it in other applications or websites
    • repeated or systematic downloading of content from the Mobile Application,
    • using the Application with the use of robots or other automatic software.
  5. In the event of violation by the User of the rights and obligations referred to in sections 1-4 above, the Operator, after calling the User to cease the violations, has the right to delete the User's account.

§ 9
[Rules for personal data processing]


  1. This Chapter settles the rules for the protection of Users' personal data.
  2. Royals Sp. z o.o. is the administrator of personal data provided by the User, such as: name, surname, date of birth, gender, Instagram's nickname, e-mail. We also provide you with the opportunity to share photos that you have on Your Instagram or Facebook, and we combine our application with Snapchat.
  3. The processing of Personal Data, in each of the cases referred to above, will take place in accordance with the provisions of the GDPR and other generally applicable laws related to the Personal Data protection and only for the provision of services to you, enabling Users to use the Royals application.
  4. Royals Sp. z o.o. undertakes to secure them by applying appropriate technical and organizational measures ensuring an adequate level of security corresponding to the risks related to the processing of Personal Data referred to in Art. 32 of the GDPR, with due diligence.
  5. Royals Sp. z o.o. undertakes to give authorizations to process personal data to persons who will process Users' data.
  6. Royals Sp. z o.o. undertakes to ensure confidentiality, referred to in Art. 28 section 3 point b of the GDPR, of the data processed by persons who Royals authorizes to the processing of Personal Data in order to provide services and the to ensure the development of ROYALS application, both during employment and for a period of 3 years after its termination. The performance of the above obligation will be implemented, in particular, by obliging these persons to keep the processed data and all information regarding the methods of securing it confidential.
  7. In the case of finding any situation that constitutes a breach of security of Personal Data entrusted for processing, resulting in violation of the rights and freedoms of Users, Royals Sp. z o.o. after finding a breach of Personal Data protection, without undue delay, is obliged to:

    a) immediately inform the User about such fact, providing all information regarding such violation,

    b) determine the cause of the violation,

    c) immediately take all actions to remove the breach and secure personal data in a proper manner before further violations,

    d) collect all possible data and documents that may help in determining the circumstances of the violation and counteracting similar violations in the future and for this purpose, it cooperates with the Entrusting Party at every stage of clarifying the matter.

  8. The User accepts that the Processor may use subcontractors in the process of processing of Personal Data in order to maintain and develop the Royals application. The subcontractor referred to above should meet the same guarantees and obligations that have been imposed on the Processor.
  9. After removing the account from the ROYALS application, Royals Sp. z o.o. is obliged to delete the Personal Data entrusted by the User, unless it can process them to the extent resulting from the applicable legal provisions.
  10. The User may contact with regard to any issues related to the protection of personal data at Royals Sp. z o.o. by sending an inquiry to the email address: rodo@royalsapp.com

§ 10
[Agreement Termination]


  1. The User may at any time opt out of using the Application by uninstalling it from the Mobile Device.
  2. The Agreement may also be terminated immediately by the Operator, in the cases referred to in § 8 of the Terms and Conditions and in the event of violation of the Operator's proprietary copyrights.
  3. If the Application is removed from the mobile device, the data collected in the Application will be automatically removed from the device.

§ 11
[Intellectual Property]


  1. The Operator is an entity that is entitled to exclusive proprietary rights to the Mobile Application and trademarks provided in the Application in accordance with the provisions of the Act on Copyright and Related Rights.
  2. The mobile application is a computer program within the meaning of Chapter 7 of the Act on Copyright and Related Rights.
  3. The rules for using the software installed by the Operator are set out in the license agreement constituting Schedule 1 to these Terms and Conditions.

§ 12
[Procedure of Complaints]


  1. Irregularities related to the functioning of the Application may be reported by e-mail to the following e-mail address: info@royalsapp.com and by post (ul. Św. Marcin 11/8, 60-608 Poznań, Poland).
  2. ROYALS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ recommends to specify the following details in the description of the complaint: information and circumstances regarding the subject of the complaint, in particular the type and date of irregularity, the claim and contact details of the complainant - this is to facilitate and speed up the consideration of the complaint.
  3. The Operator handles complaints immediately, no later than within 14 days from the date of its receipt and immediately informs the User about the decision to the email address from which the complaint was received.
  4. If it is necessary to provide additional data to handle the complaint, before considering the complaint the Operator asks the person lodging the complaint to supplement it. The time of providing additional explanations by the User extends the period of considering the complaint.
  5. Submitting your personal data by the User as part of the submitted complaint means that you have consented to the processing of personal data provided in the message. Personal data will be processed solely for the purpose of handling the complaint.

§ 13
[Specific threats]


  1. The Operator informs that in relation to the functioning of the Application, the User must take into account the following threats:
    1. the possibility of third party interference in transmitting the data exchanged between the User and the Operator,
    2. the possibility to run malicious software (malware, worms) in a network environment distributed through code replication,
    3. the possibility of unauthorized eavesdropping involving the use of a computer program whose task is to intercept and possibly analyze data flowing in the network (spyware).
    4. Operator in accordance with Art. 6 point 2 of the Act on the provision of electronic services informs that the function and purpose of the software or data that are not part of the Application and collected by the Application are set out in the Privacy Policy document available on the website www.royalsapp.com.

§ 14
[Responsibility of the Operator]


  1. The Operator is not responsible for technical problems or technical limitations occurring in the device, IT structure or IT system used by the User.
  2. The Operator is not responsible for the unavailability of the Mobile Application caused by force majeure.
  3. The Operator's liability for any damages arising in connection with the use of the Mobile Application as well as due to the possible non-functioning and improper functioning of the Mobile Application is excluded in the widest possible, legally permissible scope.

§ 15
[Personal Data]


  1. The administrator of personal data obtained in connection with the use of the Application is ROYALS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIA with its registered office in Poznań at ul. Św. Marcin 11/8, 60-608 Poznań, which processes personal data in accordance with the law, including the Act of 29 August 1997 on the protection of personal data and the Act of 18 July 2002 on the provision of electronic services.
  2. Personal data are processed for the purpose and scope related to the provision of the Service described in the Terms and Conditions.
  3. Personal data will be processed only for purposes related to the subject with the possibility to use the Application by Users.
  4. Providing personal data is voluntary, but necessary to use the Application.
  5. Persons providing personal data have the right to: access to data, the possibility of correcting them or requesting their removal.

§ 16
[Final Provisions]


  1. The Terms and Conditions are valid from October 1, 2017.
  2. 2. In justified cases, the Operator retains the right to make changes to the license agreement. All changes will be made in accordance with the law, respecting the rights acquired by Users and posted on www.royals.com and directly in the application. The user is obliged to confirm the fact of having read the current license terms each time before using the application. If you do not accept the terms of use of the license, the application will turn off automatically.
  3. A change in the Terms and Conditions may take place in particular due to:
    1. amending the provisions of law or introducing new provisions and the need to adapt the Terms and Conditions in this regard;
    2. introducing new services or terminating the provision of some Services;
    3. changes in technical conditions;
    4. for other reasons related to the Operator or its partners.
  4. In matters not set out in the Terms and Conditions, the applicable provisions of law generally applicable in the Republic of Poland shall apply.



Schedule No. 1 to the Terms and Conditions
License Agreement for the ROYALS Mobile Application Software


  1. By accepting the Terms and Conditions of the Mobile Application, the Operator concludes with the User this License Agreement, by which he authorizes the User to use the computer program on the mobile device only to the extent that it is necessary to provide the Service.
  2. This License Agreement is concluded for the duration of use of the Application by the User.
  3. This License Agreement authorizes you to use the Software without territorial restrictions.
  4. The software provided to the User by the Operator is a computer program within the meaning of Chapter 7 of the Act on Copyright and Related Rights.
  5. All rights, in particular intellectual property rights, including proprietary copyrights to the Software are vested in the Operator or its business partners.
  6. Under this license, you have no right to interfere with the source code of the Software, and thus no right to correct any errors of the Software.
  7. The rights to works used by the software and externalized in its structure are due to the Operator, and the use of them by the User is only permitted as part of the use of the software in connection with the provision of the Service to it.
  8. The license entitles Licensees to use the application solely for entertainment purposes, on the terms set out in the ROYALS Application Terms and Conditions.
  9. The Licensee may terminate this License Agreement at any time by removing the application from the mobile device. The license expires with immediate effect if the application is removed from the mobile device.
  10. The Licensee bears the costs arising from the pricelist in connection with the use of voluntary, optional Paid Options available in the application
  11. The mobile application is a computer program within the meaning of Chapter 7 of the Act on Copyright and Related Rights.
  12. It is forbidden to use the application in a way that violates the applicable law, generally accepted moral norms, in a way that is harmful to good manners, offensive or violating someone's dignity.
  13. Anyone who provides the Licensor with a mobile phone number to which the application is to be delivered, declares that he or she has the right to this number or the consent of the subscriber of this number to provide it as the recipient of the application.
  14. The Operator reserves the right to terminate this license agreement without notice for reasons referred to in § 7 of the Terms and Conditions and in the event of the User's breach of the license terms.
  15. The software can be updated for improvement and development. The license includes all introduced updates.
  16. This agreement does not entitle you to sublicense the software.

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